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OneLogin And Remedyforce Partner Integration Review

OneLogin and Remedyforce Partner Integration Review

Today we’re going to explore some of the features in the OneLogin integration with Remedyforce. OneLogin provides Remedyforce administrators with a means to configure application access and the provisioning of users and policies while providing a second-factor of authorization to improve security.

Key Features

  • Using SAML 2.0, OneLogin can authenticate users via single sign-on in a BMC Remedyforce environment and eliminate the need for user-managed passwords.
  • OneLogin also provides an Active Directory connector that easily installed and configured. Supports AD, LDAP, Google Apps, OneLogin cloud directory and HR directories.
  • Support for multi-factor authentication, compatible with RSA, Google Authenticator, Symantec and other services.
  • Self-service password management allows users to reset and/or manage their passwords without bogging down IT with tickets.

Remedyforce and OneLogin Usage Example

OneLogin sits outside of your corporate firewall in a hosted, redundant, cloud environment. This makes the authentication layer more easily accessible to your remote employees and satellite offices.

Onelogin and Remedyforce Network Diagram

Image courtesy of OneLogin for BMC Datasheet

OneLogin acts as middleware between your users and your cloud-based Remedyforce instance. Once installed and configured to connect with your integrated Windows authentication and active directory, users are seamlessly connected to Remedyforce based on their access policies configured in AD and Remedyforce.

We were grateful to the customer support team at OneLogin who were eager to assist us with the setup and integration with Remedyforce, at no cost.

We found that the field mapping was easily configurable to our user records and were up and running in no time.

Oceanforce Rating

We’ve either come across clients that are already using OneLogin or we’ve recommended it to those looking for similar solution. Its ease of use, strong uptime and support and its ability to perform as advertised earn it a five-star rating for Remedyforce partner application integrations.

More info on OneLogin can be found here.

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