OCEANFORCE SOLUTIONS BLOG
The Oceanforce Solutions Blog covers topics related to BMC Remedyforce, Salesforce.com and ITSM industry news and updates. Subscribe for information related to upcoming releases, trends in the ITSM industry and for news related to Oceanforce Solutions services.
Service Management Implementation: Key Job Roles
To have a successful service management implementation of any managed service solution, there needs to be clearly defined roles to ensure clear lines of communication and streamlined decision making. In…
Salesforce Spring 21 Release Preview
Salesforce is publishing a lot of great information that details what is coming up in the Spring ’21 release. We’ll highlight some of the features and enhancements that we’re looking…
Remedyforce and Salesforce Chatter Integration Use Case
One of the really nice features of Remedyforce is their integration with Salesforce Chatter. Chatter is a collaboration and knowledge sharing application, native to Salesforce.com, that provides users the ability…
