BMC recently released their latest rev of Helix Remedyforce Winter ’22 and we’re going to provide some insights on the feature set that is in the release. Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched…
One of the really nice features of Remedyforce is their integration with Salesforce Chatter. Chatter is a collaboration and knowledge sharing application, native to Salesforce.com, that provides users the ability to post questions, share information, request help and create collaboration…
We think it’s fair to speak for most people in saying that 2020 was bananas. Between COVID-19 and the U.S. Presidential Election, there has been no shortage of headlines in the news. As we reflect back upon 2020, we’re not…
Today we’re going to explore some of the features in the SNOW integration with Remedyforce. Snow Software is a developer of Software Asset Management (SAM) solutions. Their software helps organizations ensure they have the appropriate licenses for the software that…
Today we’re going to explore some of the features in the OneLogin integration with Remedyforce. OneLogin provides Remedyforce administrators with a means to configure application access and the provisioning of users and policies while providing a second-factor of authorization to…
Oceanforce Solutions offers certified consulting services for both Salesforce and BMC Helix Remedyforce. But if you are new to services like BMC and Salesforce, it can be overwhelming to understand how they are separate, and in what ways they work together. What is BMC Remedyforce? …
Hi everyone, I’m Eric Cobb and I’m the founder of Oceanforce Solutions. Three years ago, I launched Oceanforce with the idea that I could better help people with their BMC Remedyforce and Salesforce needs as a consultant. My experience working for BMC gave me the tools and deep…
Expect the Unexpected, Protect Your Systems With the COVID-19 pandemic affecting business across the globe, many companies are trying to survive, while others are thriving from unexpectedly high demand (hand sanitizer and toilet paper, for example). For businesses that have shifted…
Why do Certifications Matter? When it comes to choosing a consultant for hire, it can feel overwhelming. Who do you choose and who do you trust? How do you make the right decision? While you may not need a certification to become a consultant, many consultants get certifications to show qualifications for a certain platform or skill set. Just like…