You may or may not be aware, but with the advent of the Flows functionality in Salesforce, the gradual sun-setting of Workflows and Process Builder has begun. While it will take time for Salesforce to nudge everyone over to the…
With the Winter ’22 release of Salesforce, the Service Cloud is seeing a host of new features and enhancements. We’ll touch on some of them in this blog post. To read even more details, we encourage Salesforce admins to review…
Salesforce is publishing a lot of great information that details what is coming up in the Spring ’21 release. We’ll highlight some of the features and enhancements that we’re looking forward to seeing. Four of the key features that Salesforce…
One of the really nice features of Remedyforce is their integration with Salesforce Chatter. Chatter is a collaboration and knowledge sharing application, native to Salesforce.com, that provides users the ability to post questions, share information, request help and create collaboration…
We think it’s fair to speak for most people in saying that 2020 was bananas. Between COVID-19 and the U.S. Presidential Election, there has been no shortage of headlines in the news. As we reflect back upon 2020, we’re not…
Salesforce is a large company, and many large businesses use the Salesforce platform. However, your business doesn’t have to be a multinational conglomerate to benefit from all the tools that Salesforce has to offer. You don’t even have to have an internal team of Salesforce administrators to make the…
One of the big perks of working with an Oceanforce Solutions consultant is that we are Salesforce certified. We’ve written in the past about why you should choose to work with a Salesforce certified consultant. Today, we're explaining the mechanics of how to work with…
Oceanforce Solutions offers certified consulting services for both Salesforce and BMC Helix Remedyforce. But if you are new to services like BMC and Salesforce, it can be overwhelming to understand how they are separate, and in what ways they work together. What is BMC Remedyforce? …
With the global COVID-19 pandemic still causing unexpected delays and impacts to many facets of life, it is now finally time for us to review the Salesforce Summer ‘20 release. Though originally slated for May 2020, it was pushed until…
Today’s blog post is another Salesforce Feature Deep Dive into Commerce Cloud. We are reviewing the basics, the benefits, the requirements, and how to implement this tool in your Salesforce account. If you have specific questions about Commerce Cloud and its compatibility with your organization’s Salesforce account, you can always get…