With the global COVID-19 pandemic still causing unexpected delays and impacts to many facets of life, it is now finally time for us to review the Salesforce Summer ‘20 release. Though originally slated for May 2020, it was pushed until…
Today’s blog post is another Salesforce Feature Deep Dive into Commerce Cloud. We are reviewing the basics, the benefits, the requirements, and how to implement this tool in your Salesforce account. If you have specific questions about Commerce Cloud and its compatibility with your organization’s Salesforce account, you can always get…
Hi everyone, I’m Eric Cobb and I’m the founder of Oceanforce Solutions. Three years ago, I launched Oceanforce with the idea that I could better help people with their BMC Remedyforce and Salesforce needs as a consultant. My experience working for BMC gave me the tools and deep…
Expect the Unexpected, Protect Your Systems With the COVID-19 pandemic affecting business across the globe, many companies are trying to survive, while others are thriving from unexpectedly high demand (hand sanitizer and toilet paper, for example). For businesses that have shifted…
Why do Certifications Matter? When it comes to choosing a consultant for hire, it can feel overwhelming. Who do you choose and who do you trust? How do you make the right decision? While you may not need a certification to become a consultant, many consultants get certifications to show qualifications for a certain platform or skill set. Just like…
Today’s blog is another Salesforce Feature Deep Dive, looking at the Sales Cloud Einstein tool. We’ll review the basics, the benefits, the requirements, and how to implement this tool in your Salesforce account. If you have specific questions about Sales Cloud Einstein…
Before we talk about the Spring '20 Salesforce release, we have an important announcement regarding the Lightning experience. Important Note! Salesforce has delayed the upcoming Lightning Experience auto-launch to January 31st, 2020. You now have until the end of the…
Becoming a Salesforce Administrator is not an easy task. However, it is a rewarding and challenging role as the leader of your organization’s Salesforce account. Learning about your new role and the tasks associated with being an administrator will take…
Why Prepare Your Salesforce Account for 2020? Some industries, like retail, go full steam ahead through the end of the year and the holidays. For other industries, the holidays are a time to slow down, as people take time off…