bmc remedy Archives - Oceanforce Solutions

BMC Remedyforce Feature Deep Dive: Using BMC Helix Chatbot Technology

August 6, 2019
BMC Remedyforce

One of BMC Remedyforce’s features that entire organizations can take advantage of is the BMC Helix Chatbot technology. Located within the BMC Remedyforce interface, developers and admins alike can construct and incorporate chatbots using BMC Helix Chatbot Technology. These chatbots can be used to interact with front-facing consumers…

What’s the difference between BMC Helix ITSM and BMC Helix Remedyforce?

June 20, 2019
BMC Remedyforce

BMC Helix Technology If you’ve explored using BMC software for your company or department, only to get lost in all the offerings, it’s understandable. BMC offers a wide variety of products, as it supports businesses across the globe. How do you…