Expect the Unexpected, Protect Your Systems With the COVID-19 pandemic affecting business across the globe, many companies are trying to survive, while others are thriving from unexpectedly high demand (hand sanitizer and toilet paper, for example). For businesses that have shifted…
Why do Certifications Matter? When it comes to choosing a consultant for hire, it can feel overwhelming. Who do you choose and who do you trust? How do you make the right decision? While you may not need a certification to become a consultant, many consultants get certifications to show qualifications for a certain platform or skill set. Just like…
Today’s blog is another Salesforce Feature Deep Dive, looking at the Sales Cloud Einstein tool. We’ll review the basics, the benefits, the requirements, and how to implement this tool in your Salesforce account. If you have specific questions about Sales Cloud Einstein…
Before we talk about the Spring '20 Salesforce release, we have an important announcement regarding the Lightning experience. Important Note! Salesforce has delayed the upcoming Lightning Experience auto-launch to January 31st, 2020. You now have until the end of the…
Becoming a Salesforce Administrator is not an easy task. However, it is a rewarding and challenging role as the leader of your organization’s Salesforce account. Learning about your new role and the tasks associated with being an administrator will take…
Why Prepare Your Salesforce Account for 2020? Some industries, like retail, go full steam ahead through the end of the year and the holidays. For other industries, the holidays are a time to slow down, as people take time off…
“Alexa, tell me the news.” Voice commands integrated with technology that once felt futuristic may feel common place in today’s average American household. The new frontier of voice-controlled AI is finally expanding out of the house and into the business…
We aren’t shy about sharing that Oceanforce Solutions is a veteran-owned small business. As such, throughout the month of November, we’ve thanked our veterans and service members for the time and dedication that they’ve put into their jobs. As we are experts in Salesforce and…
With Dreamforce ‘19 less than two weeks away, it’s time to get serious about planning for your trip to one of the largest tech conferences in not just the United States, but across the entire world. How are you preparing for…
Salesforce Winter '20 Release - Now What? Now that we’ve had some time to look through and experience the latest updates included in the Salesforce Winter ‘20 release that went live globally on October 14, we’re ready to share with…