skip to Main Content
(813) 864-3380 contact@oceanforcesolutions.com
A Customer Service Representative Working To Solve A Service Desk Ticket

The Real Cost Per Service Desk Ticket

“Cost per ticket” may be the supposed reigning champ of service desk metrics but relying on a single metric alone isn’t enough. In addition, “cost per ticket” doesn’t reveal the entire truth about the real cost per service desk ticket. Even worse:…

Read More
Back To Top